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We’re always here to help. Browse the following frequently asked questions or contact us for additional support.
How to Set Up Your Woodworking Tools？
1. Unbox and Inspect
Carefully unpack your woodworking tools.
Check all parts: tool body, handles, blades, accessories, manuals.
Ensure everything is complete and undamaged.
2. Prepare the Power Source
For cordless/electric tools: fully charge the battery or check the power cord.
For hand tools: clean the surfaces and ensure blades are rust-free.
3. Assemble the Components
Attach blades, bits, or accessories as required.
Make sure everything is securely fastened and positioned correctly.
4. Read the Manual
Review the user guide to learn specific functions and safety instructions.
5. Adjust Tool Settings
Set cutting depth, angle, or speed according to project needs.
Confirm adjustments are properly locked.
6. Calibrate or Test the Tool
Check blade alignment, guide rails, or measuring scales.
Perform a test cut on scrap material.
7. Safety Check
Wear goggles, gloves, dust mask.
Ensure your workspace is clean, ventilated, and well-lit.
8. Start with a Small Project
Try a simple cut or joint to get used to the tool.
Gradually move to larger and more complex tasks.
How do I return or get a refund?
Check Return Policy: Review our return policy to ensure your product is eligible for return. Typically, products must be returned within 30 days of purchase and in unused condition.
Contact Us: Reach out to our support team through our Contact page or email us at [woodta@a.woodta.com] to initiate the return process. Please include your order number, reason for return, and product condition.
Return Authorization: Our support team will issue a Return Authorization (RA) and provide you with instructions on how to return the product.
Prepare the Item for Return: Carefully package the item in its original packaging (including all accessories) to prevent damage during return shipping.
Ship the Product: Follow the return shipping instructions provided by our support team, and use a trackable shipping method to ensure safe delivery.
Refund Process: Once we receive the returned product and verify its condition, we will process your refund. Refunds will be credited to the original payment method within 5-7 business days.
How do I check the status of my order?
Track Your Order: You can track your order directly on our website by visiting the “Order Tracking” section. Enter your order number and email address to check the current status of your shipment.
Email Updates: We will send you email notifications with tracking information as soon as your order ships. Check your inbox or spam folder for updates.
Contact Us: If you have any issues or concerns about your order status, feel free to contact us at [woodta@a.woodta.com], and we’ll assist you in tracking your order.